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... delivering what we promise

Automotive


Octavia Marketing has over 10 years experience with the UK Automotive Industry, working with some of the country’s top Marques.
We provide our clients full co-ordination and management of targeted marketing campaigns, administration and support while acting as a consultancy providing insight to key strategic issues.


Examples of Services Currently Provided:


  • Co-ordinating tactical Below The Line marketing campaigns across a Dealer Network - (including response handling, reporting, data processing, query resolution, risk analysis, fraud investigation, financial auditing)

  • Managing a National Helpline (and multiple e-mail accounts) for the Dealer Network.

  • Essential daily error identification and correction as part of New Vehicle Registration process. Including:

  • Customer details on clients database.

  • V55 Registration disputes using SMMT’s online MVRIS system.

  • Handling specific queries across multiple client departments concerning vital vehicle information.

  • Resolving database/data quality issues e.g. suppression of customer details, change of address, ownership etc.

  • Identification and investigation of system errors with IT department.

Departments Requiring our Services:


Departments we work with